Refund policy

Our Policy on Returns
To ensure the highest standards of safety and hygiene, all Ayéura sales are final. We are unable to process returns, exchanges, refunds, or order cancellations after shipment.

If There's an Issue with Your Order
We want you to receive your items in perfect condition. If your order arrives damaged or is incorrect, please email hi@ayeura.com within 24 hours of delivery with your order number and a clear photo. We are committed to resolving any such issues fairly and on a case-by-case basis.